Frequently Asked Questions
What is Well-being Essentials Rewards?
The Well-being Essentials Rewards program is designed to motivate you to explore and identify areas you want to work on while providing the opportunity to earn Baystate Celebrates points.
How do I participate in Well-being Essentials Rewards?
Step 1: Log into your Purposeful account or create your account by visiting baystate.kumanu.com or by scanning the QR code:
Step 2: Complete your Wellbeing Check Up—receive your personalized report and earn 500 Baystate Celebrates Points.
Step 3: Participate in Quarterly Challenges found on your Today page in Purposeful for the opportunity to earn 1,000 Baystate Celebrate points .
Did I complete my Wellbeing Check Up during 2025?
You can earn 500 Baystate Celebrates points for completing your Wellbeing Check Up during 2025. The Wellbeing Check Up promotion card will appear on your Purposeful today page if you have not yet completed it this year.
Where is Quarterly Challenge progress tracked?
You will see your current Quarter's progress within the Challenge in Purposeful, found on your Today page. You will also receive updates via email that help you track your personal progress and the groups progress. You can access previous months Challenge progress by selecting Challenges from the menu found in the upper left of any page in Purposeful. Need help navigating Challenges in Purposeful? Visit our step-by-step guide: Navigate Challenges in Purposeful.
When will I receive my Baystate Celebrates points for Quarterly Challenges?
Each challenge ends on the last day of the month. If you successfully complete the challenge, your name and EN will be securely transferred to the Baystate Celebrates platform for purposes of populating your account with points earned. This will occur approximately two weeks after the Quarterly Challenge ends. If you do not see your points in the Baystate Celebrates platform more than 2 weeks after the challenge end date, please email: [email protected]
When will I receive my Baystate Celebrates points for the Wellbeing Check Up?
Points for completion of the Wellbeing Check Up will be awarded Quarterly. If you successfully complete the Wellbeing Check Up, your name and EN will be securely transferred to the Baystate Celebrates platform for purposes of populating your account with points earned. Look for your points to approximately two weeks after the Quarter ends. If you do not see your points in the Baystate Celebrates platform more than 2 weeks after the challenge end date, please email: [email protected]
Who is eligible to participate in Well-being Essentials Rewards?
All Full Time, Part Time and Per Diem Baystate Health team members are eligible to participate in this program. If you leave the organization for any reason, you are no longer eligible for the Well-being Essentials Rewards program and will forfeit any points that have not already been processed in Baystate Celebrates. However, if you have unredeemed points in the Baystate Celebrates system upon leaving, you can contact Globoforce to redeem those points at 1-844-732-5501.
How do I redeem my points?
Login to Baystate Celebrates using your network ID and Password:
www.baystatehealth.org/baystatecelebrates.
You may redeem earned points at any time for gift cards or merchandise on the Baystate Celebrates “Redeem” page of the website. If redeeming points while at work, please be sure follow all Baystate Health and departmental policies related to internet and cell phone use during break time only.
What is the cash value of my points?
Each 500-point reward has a cash value of $25. This dollar value will be shown on your paycheck, even if you have not redeemed the points. According to IRS rules and regulations, awards given by employers are taxable income. Therefore, if you receive points through Baystate Celebrates you are responsible for paying taxes on the dollar amount associated with that level of award. You will see a line item on your paystub: Baystate Celebrates and the dollar amount. When that amount appears in your paycheck, taxes will be withheld from your pay even if you have not yet redeemed your points.
Take advantage of everything the
Purposeful Experience has to offer, including:
Purposeful app — Designed to help you unlock the power of your purpose and guide you on your purposeful journey. Customize your notifications to fit your day.
Purposeful Tip of the Day — Simple tips for living with purpose each day, delivered to your inbox.
Purposeful Living Newsletter — Reflect more deeply on purposeful topics and discover new ways to focus on what matters most to you.
PurposeCast — Join conversations designed to inspire.
Whom should I contact for technical support? You can reach the Kumanu help desk by emailing [email protected].
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